Covid19 Information Hinterhag clouds


Covid19 - Information

12 November 2020


We have given a lot of thought to avoid crowds. Here, especially during check-in and check-out, there is the danger of not being able to keep the distance in the hectic, that is why we have optimised our process and took advantage of the technology. The current situation forces us to take extraordinary measures, at the same time it offers us a great opportunity to allow changes.
  • You have to pay the total amount of the stay 1 month before arrival; you can pay directly online.
  • A few days before arrival you will receive an email with a link to the registration form, please fill out the online form at home. It is NOT possible to check in at the hotel.
  • Your room will be available from 4:00 p.m. We ask you not to arrive early, otherwise there will be larger gatherings and the minimum distance cannot be kept in the lobby while waiting. Upon request and availability, you are welcome to use the hotel car park and discover the slopes and the Skicircus.
  • In Seppi‘s restaurant and in the bar,  you have to pay the bills directly - charging the bills to the room is no longer possible.
  • Since everything has already been paid for, there are no crowds or waiting times while checking out.
  • Your room is available until 11:00 a.m. on the day of departure. In order to be able to adhere to our cleaning concept, we ask you to keep the check out time of 11:00 a.m..
Please note that the hotel area is currently only available to guests of the hotel - with the exception of the lobby and Seppi's restaurant.

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